Support

For help using Platoon AI, account questions, security requests, or compliance inquiries, contact the appropriate team below.

Product support

For account help, product questions, billing, upload issues, transcription, notes, or other support using Platoon AI, email hello@pltn.ai.

Security and compliance

For vulnerability reports, security questions, privacy requests, or compliance documentation requests, email security@platoonhq.io.

Privacy and data requests

For requests related to personal data, account deletion, or privacy rights, contact security@platoonhq.io or review the account deletion instructions.

Account & Data Deletion

Response expectations

We monitor support requests during business days and prioritize security and availability issues.

Helpful links